Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how Cowan Services, LLC — which operates the Professional Assessor property-tax appeal services and the websites professionalassessor.com and cowanservicesllc.com (“Cowan Services,” “Professional Assessor,” “we,” “us,” or “our”) — collects, uses, and protects information provided by property owners and clients through our websites, forms, phone line, and property-tax appeal and appointment services.

Information we collect

Depending on how you interact with us, we may collect your name, phone number, email address, property information (address, parcel or record number), the reasons for a property-tax appeal, any documents or photos you choose to provide, and appointment details you request.

How we use your information

We use the information only to provide our services: to process and review property-tax appeals, to schedule, confirm, and remind you of appointments, to respond to your inquiries, and to meet our obligations to the localities we serve.

Text messaging (SMS)

If you provide your mobile number, you may receive appointment confirmation and reminder text messages about your appeal or appointment. Message and data rates may apply, and message frequency varies. Reply STOP to opt out or HELP for help. See our SMS Terms & Conditions.

Mobile phone numbers and SMS/text-messaging opt-in and consent are used only to send you appointment confirmations and reminders. We do not sell, rent, or share your mobile number or SMS opt-in information with any third parties or affiliates for marketing or promotional purposes.

How we share information

We share the information you submit only as needed to provide our services — for example, with the county assessment office or reassessment program involved in your appeal, and with service providers (such as hosting, email, and telephony vendors) that help us operate our systems and may use it only to provide those services. We do not sell your personal information, and we never share your SMS opt-in data with third parties for marketing.

Data retention and security

We retain information for as long as needed to provide our services and meet recordkeeping obligations, and we use reasonable safeguards to protect it.

Your choices

You may opt out of text messages at any time by replying STOP. To request access to or correction of your information, contact us below.

Contact us

Cowan Services, LLC (operating as Professional Assessor)
Email: jason@professionalassessor.com
Web: professionalassessor.com · cowanservicesllc.com